PRIVACY POLICY
- Introduction At AH Transcription Service, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
- Collection of Personal Information We collect personal information that is necessary for providing our transcription services. This may include your name, contact details, and any other information you provide to us through our website or other communication channels.
- Use of Personal Information The personal information we collect is used to:
- Provide transcription services to you.
- Communicate with you regarding our services.
- Improve our services and customer experience.
- Comply with legal and regulatory requirements.
- Disclosure of Personal Information We do not disclose your personal information to third parties unless required by law or with your consent. If we need to disclose your information, we will ensure that the recipient is bound by similar privacy obligations.
- Storage and Security We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Your information is stored on secure servers and protected by industry-standard security measures.
- Access and Correction You have the right to access and correct your personal information held by us. If you wish to access or correct your information, please contact us using the details provided below.
- Overseas Disclosure We may disclose your personal information to overseas recipients in certain circumstances, such as when we use cloud-based services. We ensure that these recipients comply with privacy laws that provide similar protection to the APPs.
- Complaints If you have any concerns about how we manage your personal information, please contact us using the details provided below. We will investigate your complaint and respond to you within a reasonable timeframe.
- Changes to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it regularly.
- Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: helen@ahtranscripts.com
- Phone: 0408 945 905
- Address: Trinity Beach, Qld, 4879